The Fine Print

Last updated: 8 May 2026 · Version 2.0 · Governed by the laws of England & Wales

1. About These Terms

By using babajerk.com or making a booking with Baba Jerk Ltd ("we", "us", "Baba Jerk") you ("you", "the client") agree to these terms. We're a UK private limited company registered in England & Wales, so the laws of England & Wales apply.

2. Bookings

1. Enquiries are not bookings. A booking is only confirmed when (a) we send you a written confirmation by email and (b) you pay the deposit.
2. Deposit: 25% of the agreed total, due within 7 days of confirmation. Refundable in full if cancelled 90+ days before the event; non-refundable thereafter.
3. Balance: due no later than 14 days before the event. We reserve the right to cancel without refund of balance if balance is unpaid.
4. Final numbers: guest count, dietary breakdown and timings are locked in 14 days before the event. Increases after that point are subject to availability and a 15% short-notice surcharge.
5. Site requirements: the truck needs a flat, level pitch of at least 8m × 4m with vehicle access. You confirm site suitability when you book; site issues on the day are not our responsibility.

3. Cancellation & Rescheduling

If you need to cancel, the timing matters:

Rescheduling. One free reschedule, made at least 90 days before the original date, to a date within 12 months — subject to availability. Subsequent reschedules treated as a new booking with new deposit.

4. The Food & Allergens

We work in a kitchen that handles all 14 major UK allergens (gluten, crustaceans, eggs, fish, peanuts, soy, milk, nuts, celery, mustard, sesame, sulphites, lupin, molluscs). We take cross-contact seriously but cannot guarantee a zero-contact environment. Guests with severe allergies should be informed in advance and we will discuss what is and isn't safe.

Detailed allergen info is on our allergens page and available on the day in printed format on request.

Final menu confirmed 14 days before the event. Substitutions due to supply may occur — we'll always swap for a like-for-like option of equal or higher value.

5. Acceptable Use Of This Site

You may use this website for personal, non-commercial purposes — to read about us, browse the menu, and enquire about bookings. You may not:

• Use the site or any of its content for any unlawful purpose;
• Scrape, crawl, harvest or otherwise extract content at scale, including for training machine-learning models, without our prior written consent;
• Attempt to gain unauthorised access to the site, the server it runs on, or any connected database;
• Introduce viruses, trojans, worms, logic bombs or other malicious or harmful material;
• Post or submit through any form on the site any content that is defamatory, obscene, harassing or otherwise unlawful.

We may suspend or terminate your access to the site without notice if we reasonably suspect a breach of this clause.

6. Intellectual Property

All content on this site — copy, photography, recipes, menu descriptions, the Baba Jerk word mark, the truck illustration, and the overall site design — is © Baba Jerk Ltd 2018–2026 or licensed to us, all rights reserved.

You may share individual pages on social media, link to us, and quote short excerpts (under fair-dealing) provided you credit Baba Jerk and link back. You may not:

• Reproduce our copy or photography in any commercial context without prior written consent;
• Use the Baba Jerk name, logo or any trade dress in a way that suggests endorsement, partnership or affiliation;
• Use any of our recipes commercially.

For press and publishing requests, see our press page — most reasonable requests are granted free of charge.

7. Consumer Rights

Where you book with us as a consumer (i.e. not for purposes of your trade or profession), you have rights under the Consumer Rights Act 2015 and, for distance bookings made online, additional rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

However, the 14-day "cooling-off" right under those regulations does not apply to contracts for the supply of catering services for a specific date or period (CCRs 2013, Reg. 28(1)(h)) — we cannot offer a cooling-off period because we ring-fence the date for you and turn down other work. Our cancellation schedule above applies instead.

None of these terms affects your statutory rights as a consumer where they cannot be lawfully excluded.

8. Liability

We aim to give you a brilliant experience and we carry full public liability insurance (£5m) and product liability insurance (£5m) — Confirm cover.

Subject to the next paragraph, our total liability to you arising under or in connection with any one booking — whether in contract, tort (including negligence), breach of statutory duty or otherwise — shall not exceed the total amount you have paid for that booking.

Nothing in these terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the Consumer Rights Act 2015 statutory rights; or (d) any other liability that cannot be lawfully excluded.

9. Force Majeure

If either of us is prevented from performing this contract by an event genuinely outside reasonable control — including (without limitation) extreme weather, vehicle breakdown, serious illness, fire, flood, government lockdown, fuel shortage, or industrial action affecting key suppliers — the affected party will not be in breach. We will, in good faith, offer either (a) a full refund or (b) the next mutually agreed date, at your choice. We have a fallback truck and on-call cover for staff illness, so this clause is rarely triggered.

10. Governing Law & Disputes

These terms, the booking contract, and any dispute or claim (including non-contractual disputes) arising out of or in connection with them, are governed by and construed in accordance with the law of England & Wales.

You and we agree that the courts of England & Wales shall have exclusive jurisdiction to settle any such dispute or claim. If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts.

Talk to us first. If something has gone wrong, email contact@babajerk.com within 14 days of the event. We will respond within 7 working days and we settle the vast majority of complaints informally and quickly. Court should always be the last resort.

11. Severability & Full Agreement

Severability. If any clause of these terms is held by a court to be invalid, illegal or unenforceable, that clause shall be deemed deleted but the rest of the terms shall remain in full force.

No waiver. If we fail to insist on strict performance of any of these terms, that is not a waiver of our right to do so on any future occasion.

Entire agreement. These terms, together with your written booking confirmation and any explicitly attached schedule (menu, site plan, allergen statement), form the entire agreement between us. Anything said in conversation or email outside that confirmation is not binding unless explicitly recorded in writing.

Third parties. No one other than you and us has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.

Assignment. You may not transfer or assign your booking to anyone else without our written consent.

12. Contact

Baba Jerk Ltd
[Registered office address] — Post-Install
Companies House No. 12658628
Email: contact@babajerk.com

Version History

• v2.0 8 May 2026 Full rewrite. Added acceptable use, IP, CCR2013 / consumer rights, governing law & jurisdiction, severability, force majeure, version history. Cancellation schedule expanded to four-tier.
• v1.0 15 Jan 2024 Initial terms — bookings, deposits, cancellation, food, liability, basic disputes.